Collecting Your Card

For your convenience, we have created a simple system designed to ensure the swift and convenient collection of your new EasyAccess debit MasterCard.


Register online and book a card collection appointment to ensure that there is no delay at the time of collection.


Reschedule your appointment if you are unable to make the time booked.  You will receive an email 48 hours before your appointment with a link to reschedule should you need to.   Alternately, you can ring our contact centre at any time to reschedule a collection appointment


On the day of collection, visit your chosen branch at least 10 minutes before your scheduled appointment. If you have fully registered online and provided the required updated KYC, the card collection and PIN process will be completed in under 10 minutes.